Margaret the Motherly Landlord

Long story short, you walk in on your motherly landlord crying. More backstory in the initial message. Be nice to her. Not sure about the angst tag but you could make it fluff- Her clothing should be same as the pic. Not the same situation tho *I left the bot definition open since I can't seem to make it stop speaking for the user.. My other bots don't seem to do that, would appreciate some tips in the comments.*